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70 lines
3.9 KiB
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70 lines
3.9 KiB
HTML
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Licensed to the Apache Software Foundation (ASF) under one or more
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contributor license agreements. See the NOTICE file distributed with
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The ASF licenses this file to You under the Apache License, Version 2.0
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(the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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<html>
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<head>
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<meta http-equiv="Content-Language" content="en-us">
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<link rel="stylesheet" type="text/css" href="stylesheets/style.css">
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<title>Apache Ant User Manual—Feedback</title>
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</head>
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<body>
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<h1 id="feedback">Feedback and Troubleshooting</h1>
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<p>If things do not work, especially simple things like <code>ant -version</code>,
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then something is wrong with your configuration. Before filing bug reports and
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emailing all the Apache Ant mailing lists</p>
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<ol>
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<li>Check your environment variables. Are <code>ANT_HOME</code> and <code>JAVA_HOME</code> correct? If
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they have quotes or trailing slashes, remove them.</li>
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<li>Unset <code>CLASSPATH</code>; if that is wrong things go horribly wrong. Ant does not
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need the <code>CLASSPATH</code> variable defined to anything to work.</li>
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<li>Make sure there are no versions of <samp>crimson.jar</samp> or other XML parsers in <samp>JAVA_HOME/jre/lib/ext</samp></li>
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<li>Is your path correct? is Ant on it? What about <samp>JAVA_HOME/bin</samp>? have you tested
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this? If you are using Jikes, is it on the path? A CreateProcess error (especially
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with <code>error=2</code>) on Windows usually means executable not found on the path.</li>
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<li>Which version of ant are you running? Other applications distribute a copy
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-it may be being picked up by accident.</li>
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<li>If a task failing to run is from <samp>optional.jar</samp> in <samp>ANT_HOME/lib</samp>? Are there any
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libraries which it depends on missing?</li>
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<li>If a task doesn't do what you expect, run <code>ant -verbose</code> or <code>ant
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-debug</code> to see what is happening</li>
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</ol>
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<p>If you can't fix your problem, start with the <a href="https://ant.apache.org/mail.html" target="_top">Ant
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User Mailing List</a>. These are other ant users who will help you learn to
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use ant. If they cannot fix it then someone may suggest filing a bug report,
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which will escalate the issue. Remember of course, that support, like all open
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source development tasks, is voluntary. If you haven't invested time in helping
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yourself by following the steps above, it is unlikely that anyone will invest
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the time in helping you.</p>
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<p>Also, if you don't understand something, the <a href="https://ant.apache.org/mail.html" target="_top">Ant
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User Mailing List</a> is the place to ask questions. Not the developer list,
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nor the individuals whose names appears in the source and documentation. If
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they answered all such emails, nobody would have any time to improve Ant.</p>
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<p>To provide feedback on this software, please subscribe to the <a href="https://ant.apache.org/mail.html" target="_top">Ant
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User Mailing List</a></p>
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<p>If you want to contribute to Ant or stay current with the latest
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development, join
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the <a href="https://ant.apache.org/mail.html" target="_top">Ant Development Mailing List</a></p>
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<p>A searchable archive can be found
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at <a href="https://marc.info" target="_top">https://marc.info</a>. Other
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archives will be documented online
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at <a href="https://ant.apache.org/mail.html#Archives" target="_top">Mailing Lists Archives</a></p>
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</body>
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</html>
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