diff --git a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItem.java b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItem.java
new file mode 100644
index 0000000000..ea5e283571
--- /dev/null
+++ b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItem.java
@@ -0,0 +1,189 @@
+/**
+ * Licensed to jclouds, Inc. (jclouds) under one or more
+ * contributor license agreements.  See the NOTICE file
+ * distributed with this work for additional information
+ * regarding copyright ownership.  jclouds licenses this file
+ * to you under the Apache License, Version 2.0 (the
+ * "License"); you may not use this file except in compliance
+ * with the License.  You may obtain a copy of the License at
+ *
+ *   http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing,
+ * software distributed under the License is distributed on an
+ * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+ * KIND, either express or implied.  See the License for the
+ * specific language governing permissions and limitations
+ * under the License.
+ */
+package org.jclouds.softlayer.domain;
+
+import static com.google.common.base.Preconditions.checkNotNull;
+
+import java.util.Set;
+
+import javax.annotation.Nullable;
+
+import com.google.common.collect.ImmutableSet;
+import com.google.common.collect.Sets;
+
+/**
+ * The SoftLayer_Product_Item data type contains general information relating to
+ * a single SoftLayer product.
+ * 
+ * @author Adrian Cole
+ * @see <a href=
+ *      "http://sldn.softlayer.com/reference/datatypes/SoftLayer_Product_Item"
+ *      />
+ */
+public class ProductItem implements Comparable<ProductItem> {
+
+   // TODO there are more elements than this.
+
+   public static Builder builder() {
+      return new Builder();
+   }
+
+   public static class Builder {
+      private long id = -1;
+      private String description;
+      private String units;
+      private Float capacity;
+      private Set<ProductItemPrice> prices = Sets.newLinkedHashSet();
+
+      public Builder id(long id) {
+         this.id = id;
+         return this;
+      }
+
+      public Builder description(String description) {
+         this.description = description;
+         return this;
+      }
+
+      public Builder units(String units) {
+         this.units = units;
+         return this;
+      }
+
+      public Builder capacity(Float capacity) {
+         this.capacity = capacity;
+         return this;
+      }
+
+      public Builder price(ProductItemPrice prices) {
+         this.prices.add(checkNotNull(prices, "prices"));
+         return this;
+      }
+
+      public Builder prices(Iterable<ProductItemPrice> prices) {
+         this.prices = ImmutableSet.<ProductItemPrice> copyOf(checkNotNull(prices, "prices"));
+         return this;
+      }
+
+      public ProductItem build() {
+         return new ProductItem(id, description, units, capacity, prices);
+      }
+
+      public static Builder fromProductItem(ProductItem in) {
+         return ProductItem.builder().id(in.getId()).description(in.getDescription()).units(in.getUnits())
+               .capacity(in.getCapacity()).prices(in.getPrices());
+      }
+   }
+
+   private long id = -1;
+   private String description;
+   private String units;
+   private Float capacity;
+   private Set<ProductItemPrice> prices = Sets.newLinkedHashSet();
+
+   // for deserializer
+   ProductItem() {
+
+   }
+
+   public ProductItem(long id, String description, String units, Float capacity, Iterable<ProductItemPrice> prices) {
+      this.id = id;
+      this.description = description;
+      this.units = units;
+      this.capacity = capacity;
+      this.prices = ImmutableSet.<ProductItemPrice> copyOf(checkNotNull(prices, "prices"));
+   }
+
+   @Override
+   public int compareTo(ProductItem arg0) {
+      return new Long(id).compareTo(arg0.getId());
+   }
+
+   /**
+    * @return The unique identifier of a specific location.
+    */
+   public long getId() {
+      return id;
+   }
+
+   /**
+    * @return A product's description
+    */
+   public String getDescription() {
+      return description;
+   }
+
+   /**
+    * @return The unit of measurement that a product item is measured in.
+    */
+   @Nullable
+   public String getUnits() {
+      return units;
+   }
+
+   /**
+    * @return Some Product Items have capacity information such as RAM and
+    *         bandwidth, and others. This provides the numerical representation
+    *         of the capacity given in the description of this product item.
+    */
+   @Nullable
+   public Float getCapacity() {
+      return capacity;
+   }
+
+   /**
+    * 
+    * @return A product item's prices.
+    */
+   public Set<ProductItemPrice> getPrices() {
+      return prices;
+   }
+
+   public Builder toBuilder() {
+      return Builder.fromProductItem(this);
+   }
+
+   @Override
+   public int hashCode() {
+      final int prime = 31;
+      int result = 1;
+      result = prime * result + (int) (id ^ (id >>> 32));
+      return result;
+   }
+
+   @Override
+   public boolean equals(Object obj) {
+      if (this == obj)
+         return true;
+      if (obj == null)
+         return false;
+      if (getClass() != obj.getClass())
+         return false;
+      ProductItem other = (ProductItem) obj;
+      if (id != other.id)
+         return false;
+      return true;
+   }
+
+   @Override
+   public String toString() {
+      return "ProductItem [id=" + id + ", description=" + description + ", units=" + units + ", capacity=" + capacity
+            + ", prices=" + prices + "]";
+   }
+}
diff --git a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItemPrice.java b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItemPrice.java
new file mode 100644
index 0000000000..a3b88c8f6a
--- /dev/null
+++ b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductItemPrice.java
@@ -0,0 +1,143 @@
+/**
+ * Licensed to jclouds, Inc. (jclouds) under one or more
+ * contributor license agreements.  See the NOTICE file
+ * distributed with this work for additional information
+ * regarding copyright ownership.  jclouds licenses this file
+ * to you under the Apache License, Version 2.0 (the
+ * "License"); you may not use this file except in compliance
+ * with the License.  You may obtain a copy of the License at
+ *
+ *   http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing,
+ * software distributed under the License is distributed on an
+ * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+ * KIND, either express or implied.  See the License for the
+ * specific language governing permissions and limitations
+ * under the License.
+ */
+package org.jclouds.softlayer.domain;
+
+import javax.annotation.Nullable;
+
+/**
+ * The SoftLayer_Product_Item_Price data type contains general information
+ * relating to a single SoftLayer product item price. You can find out what
+ * packages each price is in as well as which category under which this price is
+ * sold. All prices are returned in Floating point values measured in US Dollars
+ * ($USD).
+ * 
+ * @author Adrian Cole
+ * @see <a href=
+ *      "http://sldn.softlayer.com/reference/datatypes/SoftLayer_Product_Item_Price"
+ *      />
+ */
+public class ProductItemPrice implements Comparable<ProductItemPrice> {
+   // TODO there are more elements than this.
+
+   public static Builder builder() {
+      return new Builder();
+   }
+
+   public static class Builder {
+      private long id = -1;
+      private long itemId = -1;
+      private Float recurringFee;
+      private Float hourlyRecurringFee;
+
+      public Builder id(long id) {
+         this.id = id;
+         return this;
+      }
+
+      public Builder itemId(long itemId) {
+         this.itemId = itemId;
+         return this;
+      }
+
+      public Builder recurringFee(Float recurringFee) {
+         this.recurringFee = recurringFee;
+         return this;
+      }
+
+      public Builder hourlyRecurringFee(Float hourlyRecurringFee) {
+         this.hourlyRecurringFee = hourlyRecurringFee;
+         return this;
+      }
+
+      public ProductItemPrice build() {
+         return new ProductItemPrice(id, itemId, recurringFee, hourlyRecurringFee);
+      }
+
+      public static Builder fromPrice(ProductItemPrice in) {
+         return ProductItemPrice.builder().id(in.getId()).itemId(in.getItemId())
+               .hourlyRecurringFee(in.getHourlyRecurringFee()).recurringFee(in.getRecurringFee());
+      }
+   }
+
+   private long id = -1;
+   private long itemId = -1;
+   private Float recurringFee;
+   private Float hourlyRecurringFee;
+
+   // for deserializer
+   ProductItemPrice() {
+
+   }
+
+   public ProductItemPrice(long id, long itemId, Float recurringFee, Float hourlyRecurringFee) {
+      this.id = id;
+      this.itemId = itemId;
+      this.recurringFee = recurringFee;
+      this.hourlyRecurringFee = hourlyRecurringFee;
+   }
+
+   @Override
+   public int compareTo(ProductItemPrice arg0) {
+      return new Long(id).compareTo(arg0.getId());
+   }
+
+   /**
+    * @return The unique identifier of a Product Item Price.
+    */
+   public long getId() {
+      return id;
+   }
+
+   /**
+    * @return The unique identifier for a product Item
+    */
+   public long getItemId() {
+      return itemId;
+   }
+
+   /**
+    * @return A recurring fee is a fee that happens every billing period. This
+    *         fee is represented as a Floating point decimal in US dollars
+    *         ($USD).
+    */
+   @Nullable
+   public Float getRecurringFee() {
+      return recurringFee;
+   }
+
+   /**
+    * @return The hourly price for this item, should this item be part of an
+    *         hourly pricing package.
+    */
+   @Nullable
+   public Float getHourlyRecurringFee() {
+      return hourlyRecurringFee;
+   }
+
+   public Builder toBuilder() {
+      return Builder.fromPrice(this);
+   }
+
+   @Override
+   public String toString() {
+      return "[id=" + id + ", itemId=" + itemId + ", recurringFee=" + recurringFee + ", hourlyRecurringFee="
+            + hourlyRecurringFee + "]";
+   }
+
+}
diff --git a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductPackage.java b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductPackage.java
new file mode 100644
index 0000000000..cb9ce12223
--- /dev/null
+++ b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/domain/ProductPackage.java
@@ -0,0 +1,174 @@
+/**
+ * Licensed to jclouds, Inc. (jclouds) under one or more
+ * contributor license agreements.  See the NOTICE file
+ * distributed with this work for additional information
+ * regarding copyright ownership.  jclouds licenses this file
+ * to you under the Apache License, Version 2.0 (the
+ * "License"); you may not use this file except in compliance
+ * with the License.  You may obtain a copy of the License at
+ *
+ *   http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing,
+ * software distributed under the License is distributed on an
+ * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+ * KIND, either express or implied.  See the License for the
+ * specific language governing permissions and limitations
+ * under the License.
+ */
+package org.jclouds.softlayer.domain;
+
+import static com.google.common.base.Preconditions.checkNotNull;
+
+import java.util.Set;
+
+import com.google.common.collect.ImmutableSet;
+import com.google.common.collect.Sets;
+
+/**
+ * The SoftLayer_Product_Package data type contains information about packages
+ * from which orders can be generated. Packages contain general information
+ * regarding what is in them, where they are currently sold, availability, and
+ * pricing.
+ * 
+ * @author Adrian Cole
+ * @see <a href=
+ *      "http://sldn.softlayer.com/reference/datatypes/SoftLayer_Product_Package"
+ *      />
+ */
+public class ProductPackage implements Comparable<ProductPackage> {
+
+   // TODO there are more elements than this.
+
+   public static Builder builder() {
+      return new Builder();
+   }
+
+   public static class Builder {
+      private long id = -1;
+      private String name;
+      private String description;
+      private Set<ProductItem> items = Sets.newLinkedHashSet();
+
+      public Builder id(long id) {
+         this.id = id;
+         return this;
+      }
+
+      public Builder name(String name) {
+         this.name = name;
+         return this;
+      }
+
+      public Builder description(String description) {
+         this.description = description;
+         return this;
+      }
+
+      public Builder productItem(ProductItem items) {
+         this.items.add(checkNotNull(items, "items"));
+         return this;
+      }
+
+      public Builder items(Iterable<ProductItem> items) {
+         this.items = ImmutableSet.<ProductItem> copyOf(checkNotNull(items, "items"));
+         return this;
+      }
+
+      public ProductPackage build() {
+         return new ProductPackage(id, name, description, items);
+      }
+
+      public static Builder fromProductPackage(ProductPackage in) {
+         return ProductPackage.builder().id(in.getId()).name(in.getName()).description(in.getDescription())
+               .items(in.getItems());
+      }
+   }
+
+   private long id = -1;
+   private String name;
+   private String description;
+   private Set<ProductItem> items = Sets.newLinkedHashSet();
+
+   // for deserializer
+   ProductPackage() {
+
+   }
+
+   public ProductPackage(long id, String name, String description, Iterable<ProductItem> items) {
+      this.id = id;
+      this.name = name;
+      this.description = description;
+      this.items = ImmutableSet.<ProductItem> copyOf(checkNotNull(items, "items"));
+   }
+
+   @Override
+   public int compareTo(ProductPackage arg0) {
+      return new Long(id).compareTo(arg0.getId());
+   }
+
+   /**
+    * @return A package's internal identifier. Everything regarding a
+    *         SoftLayer_Product_Package is tied back to this id.
+    */
+   public long getId() {
+      return id;
+   }
+
+   /**
+    * @return The description of the package. For server packages, this is
+    *         usually a detailed description of processor type and count.
+    */
+   public String getName() {
+      return name;
+   }
+
+   /**
+    * @return A generic description of the processor type and count. This
+    *         includes HTML, so you may want to strip these tags if you plan to
+    *         use it.
+    */
+   public String getDescription() {
+      return description;
+   }
+
+   /**
+    * 
+    * @return A collection of valid items available for purchase in this
+    *         package.
+    */
+   public Set<ProductItem> getItems() {
+      return items;
+   }
+
+   public Builder toBuilder() {
+      return Builder.fromProductPackage(this);
+   }
+
+   @Override
+   public int hashCode() {
+      final int prime = 31;
+      int result = 1;
+      result = prime * result + (int) (id ^ (id >>> 32));
+      return result;
+   }
+
+   @Override
+   public boolean equals(Object obj) {
+      if (this == obj)
+         return true;
+      if (obj == null)
+         return false;
+      if (getClass() != obj.getClass())
+         return false;
+      ProductPackage other = (ProductPackage) obj;
+      if (id != other.id)
+         return false;
+      return true;
+   }
+
+   @Override
+   public String toString() {
+      return "ProductPackage [id=" + id + ", name=" + name + ", description=" + description + ", items=" + items + "]";
+   }
+}
diff --git a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageAsyncClient.java b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageAsyncClient.java
index e642b2dd5d..e7805cda98 100644
--- a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageAsyncClient.java
+++ b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageAsyncClient.java
@@ -18,13 +18,18 @@
  */
 package org.jclouds.softlayer.features;
 
+import javax.ws.rs.Consumes;
 import javax.ws.rs.GET;
 import javax.ws.rs.Path;
 import javax.ws.rs.PathParam;
+import javax.ws.rs.core.MediaType;
 
 import org.jclouds.http.filters.BasicAuthentication;
+import org.jclouds.rest.annotations.ExceptionParser;
 import org.jclouds.rest.annotations.QueryParams;
 import org.jclouds.rest.annotations.RequestFilters;
+import org.jclouds.rest.functions.ReturnNullOnNotFoundOr404;
+import org.jclouds.softlayer.domain.ProductPackage;
 
 import com.google.common.util.concurrent.ListenableFuture;
 
@@ -47,9 +52,9 @@ public interface ProductPackageAsyncClient {
    @GET
    @Path("/SoftLayer_Product_Package/{id}.json")
    @QueryParams(keys = "objectMask", values = PRODUCT_MASK)
-//   @Consumes(MediaType.APPLICATION_JSON)
-//   @ExceptionParser(ReturnNullOnNotFoundOr404.class)
-   ListenableFuture<String> getProductPackage(@PathParam("id") long id);
+   @Consumes(MediaType.APPLICATION_JSON)
+   @ExceptionParser(ReturnNullOnNotFoundOr404.class)
+   ListenableFuture<ProductPackage> getProductPackage(@PathParam("id") long id);
 
 
 }
diff --git a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageClient.java b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageClient.java
index 83df16d478..dbc6af02a3 100644
--- a/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageClient.java
+++ b/sandbox-providers/softlayer/src/main/java/org/jclouds/softlayer/features/ProductPackageClient.java
@@ -21,6 +21,7 @@ package org.jclouds.softlayer.features;
 import java.util.concurrent.TimeUnit;
 
 import org.jclouds.concurrent.Timeout;
+import org.jclouds.softlayer.domain.ProductPackage;
 
 /**
  * Provides synchronous access to ProductPackage.
@@ -30,7 +31,7 @@ import org.jclouds.concurrent.Timeout;
  * @see <a href="http://sldn.softlayer.com/wiki/index.php/REST" />
  * @author Adrian Cole
  */
-@Timeout(duration = 4, timeUnit = TimeUnit.SECONDS)
+@Timeout(duration = 30, timeUnit = TimeUnit.SECONDS)
 public interface ProductPackageClient {
 
    /**
@@ -39,6 +40,6 @@ public interface ProductPackageClient {
     *           id of the product package
     * @return product package or null if not found
     */
-   String getProductPackage(long id);
+   ProductPackage getProductPackage(long id);
 
 }
diff --git a/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageAsyncClientTest.java b/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageAsyncClientTest.java
index bb17d2b465..90dd1fa6a7 100644
--- a/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageAsyncClientTest.java
+++ b/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageAsyncClientTest.java
@@ -22,8 +22,8 @@ import java.io.IOException;
 import java.lang.reflect.Method;
 
 import org.jclouds.http.HttpRequest;
-import org.jclouds.http.functions.ReturnStringIf2xx;
-import org.jclouds.rest.functions.MapHttp4xxCodesToExceptions;
+import org.jclouds.http.functions.ParseJson;
+import org.jclouds.rest.functions.ReturnNullOnNotFoundOr404;
 import org.jclouds.rest.internal.RestAnnotationProcessor;
 import org.testng.annotations.Test;
 
@@ -44,12 +44,12 @@ public class ProductPackageAsyncClientTest extends BaseSoftLayerAsyncClientTest<
       assertRequestLineEquals(
                httpRequest,
                "GET https://api.softlayer.com/rest/v3/SoftLayer_Product_Package/1234.json?objectMask=items HTTP/1.1");
-      assertNonPayloadHeadersEqual(httpRequest, "");
+      assertNonPayloadHeadersEqual(httpRequest, "Accept: application/json\n");
       assertPayloadEquals(httpRequest, null, null, false);
 
-      assertResponseParserClassEquals(method, httpRequest, ReturnStringIf2xx.class);
+      assertResponseParserClassEquals(method, httpRequest, ParseJson.class);
       assertSaxResponseParserClassEquals(method, null);
-      assertExceptionParserClassEquals(method, MapHttp4xxCodesToExceptions.class);
+      assertExceptionParserClassEquals(method, ReturnNullOnNotFoundOr404.class);
 
       checkFilters(httpRequest);
 
diff --git a/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageClientLiveTest.java b/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageClientLiveTest.java
index 9d51b457f5..c0c790539b 100644
--- a/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageClientLiveTest.java
+++ b/sandbox-providers/softlayer/src/test/java/org/jclouds/softlayer/features/ProductPackageClientLiveTest.java
@@ -18,6 +18,11 @@
  */
 package org.jclouds.softlayer.features;
 
+import static org.testng.Assert.assertTrue;
+
+import org.jclouds.softlayer.domain.ProductItem;
+import org.jclouds.softlayer.domain.ProductItemPrice;
+import org.jclouds.softlayer.domain.ProductPackage;
 import org.testng.annotations.BeforeGroups;
 import org.testng.annotations.Test;
 
@@ -38,7 +43,39 @@ public class ProductPackageClientLiveTest extends BaseSoftLayerClientLiveTest {
 
    @Test
    public void testGetProductPackage() {
-      client.getProductPackage(46);
+      ProductPackage response = client.getProductPackage(46);
+      assert null != response;
+      assert response.getId() > 0 : response;
+      assert response.getName() != null : response;
+      assert response.getDescription() != null : response;
+
+      assertTrue(response.getItems().size() >= 0);
+      for (ProductItem item : response.getItems()) {
+         // ProductItem newDetails = client.getProductItem(item.getId());
+         // assertEquals(item.getId(), newDetails.getId());
+         checkProductItem(item);
+      }
+   }
+
+   private void checkProductItem(ProductItem item) {
+      assert item.getId() > 0 : item;
+      assert item.getDescription() != null : item;
+      // units and capacity may be null
+
+      assertTrue(item.getPrices().size() >= 0);
+
+      for (ProductItemPrice price : item.getPrices()) {
+         // ProductItemPrice newDetails =
+         // client.getProductItemPrice(price.getId());
+         // assertEquals(item.getId(), newDetails.getId());
+         checkPrice(price);
+      }
+   }
+
+   private void checkPrice(ProductItemPrice price) {
+      assert price.getId() > 0 : price;
+      assert price.getItemId() > 0 : price;
+      assert price.getRecurringFee() != null || price.getHourlyRecurringFee() != null : price;
    }
 
 }