llm_triage supported claude 2 in triage, this implements it
OpenAI rate limits frequently, this introduces some exponential
backoff (3 attempts - 3 seconds, 9 and 27)
Also reduces temp of classifiers so they have consistent behavior
The new automation rule can be used to perform llm based classification and categorization of topics.
You specify a system prompt (which has %%POST%% as an input), if it returns a particular piece of text then we will apply rules such as tagging, hiding, replying or categorizing.
This can be used as a spam filter, a "oops you are in the wrong place" filter and so on.
Co-authored-by: Joffrey JAFFEUX <j.jaffeux@gmail.com>
David Taylor
Sam