UX: suspend forever time period messages (#13776)

When the Forever option is selected for suspending a user, the user is suspended for 1000 years. Without customizing the site’s text, this time period is displayed to the user in the suspension email that is sent to the user, and if the user attempts to log back into the site. Telling someone that they have been suspended for 1000 years seems likely to come across as a bad attempt at humour.

This PR special case messages when a user suspended or silenced forever.

app/controllers/session_controller.rb

@@ -589,13 +589,8 @@ class SessionController < ApplicationController
   end
 
   def failed_to_login(user)
-    message = user.suspend_reason ? "login.suspended_with_reason" : "login.suspended"
-
     {
-      error: I18n.t(message,
-        date: I18n.l(user.suspended_till, format: :date_only),
-        reason: Rack::Utils.escape_html(user.suspend_reason)
-      ),
+      error: user.suspended_message,
       reason: 'suspended'
     }
   end

app/mailers/user_notifications.rb

@@ -153,6 +153,14 @@ class UserNotifications < ActionMailer::Base
 
     return unless user_history = opts[:user_history]
 
+    if user.silenced_forever?
+      build_email(
+        user.email,
+        template: "user_notifications.account_silenced_forever",
+        locale: user_locale(user),
+        reason: user_history.details
+      )
+    else
       build_email(
         user.email,
         template: "user_notifications.account_silenced",
@@ -161,12 +169,21 @@ class UserNotifications < ActionMailer::Base
         silenced_till: I18n.l(user.silenced_till, format: :long)
       )
     end
+  end
 
   def account_suspended(user, opts = nil)
     opts ||= {}
 
     return unless user_history = opts[:user_history]
 
+    if user.suspended_forever?
+      build_email(
+        user.email,
+        template: "user_notifications.account_suspended_forever",
+        locale: user_locale(user),
+        reason: user_history.details
+      )
+    else
       build_email(
         user.email,
         template: "user_notifications.account_suspended",
@@ -175,6 +192,7 @@ class UserNotifications < ActionMailer::Base
         suspended_till: I18n.l(user.suspended_till, format: :long)
       )
     end
+  end
 
   def account_exists(user, opts = {})
     build_email(

app/models/user.rb

@@ -958,6 +958,10 @@ class User < ActiveRecord::Base
     silenced_record.try(:created_at) if silenced?
   end
 
+  def silenced_forever?
+    silenced_till > 100.years.from_now
+  end
+
   def suspend_record
     UserHistory.for(self, :suspend_user).order('id DESC').first
   end
@@ -974,6 +978,27 @@ class User < ActiveRecord::Base
     nil
   end
 
+  def suspended_message
+    return nil unless suspended?
+
+    message = "login.suspended"
+    if suspend_reason
+      if suspended_forever?
+        message = "login.suspended_with_reason_forever"
+      else
+        message = "login.suspended_with_reason"
+      end
+    end
+
+    I18n.t(message,
+           date: I18n.l(suspended_till, format: :date_only),
+           reason: Rack::Utils.escape_html(suspend_reason))
+  end
+
+  def suspended_forever?
+    suspended_till > 100.years.from_now
+  end
+
   # Use this helper to determine if the user has a particular trust level.
   # Takes into account admin, etc.
   def has_trust_level?(level)

config/locales/server.en.yml

@@ -2515,6 +2515,7 @@ en:
     reset_not_allowed_from_ip_address: "You can't request a password reset from that IP address."
     suspended: "You can't log in until %{date}."
     suspended_with_reason: "Account suspended until %{date}: %{reason}"
+    suspended_with_reason_forever: "Account suspended: %{reason}"
     errors: "%{errors}"
     not_available: "Not available. Try %{suggestion}?"
     something_already_taken: "Something went wrong, perhaps the username or email is already registered. Try the forgot password link."
@@ -3703,6 +3704,14 @@ en:
 
         Reason - %{reason}
 
+    account_suspended_forever:
+      title: "Account Suspended"
+      subject_template: "[%{email_prefix}] Your account has been suspended"
+      text_body_template: |
+        You have been suspended from the forum.
+
+        Reason - %{reason}
+
     account_silenced:
       title: "Account Silenced"
       subject_template: "[%{email_prefix}] Your account has been silenced"
@@ -3711,6 +3720,14 @@ en:
 
         Reason - %{reason}
 
+    account_silenced_forever:
+      title: "Account Silenced"
+      subject_template: "[%{email_prefix}] Your account has been silenced"
+      text_body_template: |
+        You have been silenced from the forum.
+
+        Reason - %{reason}
+
     account_exists:
       title: "Account already exists"
       subject_template: "[%{email_prefix}] Account already exists"

lib/auth/result.rb

@@ -111,8 +111,7 @@ class Auth::Result
     if user&.suspended?
       return {
         suspended: true,
-        suspended_message: I18n.t(user.suspend_reason ? "login.suspended_with_reason" : "login.suspended",
-                                   date: I18n.l(user.suspended_till, format: :date_only), reason: user.suspend_reason)
+        suspended_message: user.suspended_message
       }
     end
 

spec/requests/session_controller_spec.rb

@@ -1401,11 +1401,25 @@ RSpec.describe SessionController do
             login: user.username, password: 'myawesomepassword'
           }
 
-          expect(response.status).to eq(200)
-          expect(response.parsed_body['error']).to eq(I18n.t('login.suspended_with_reason',
+          expected_message = I18n.t('login.suspended_with_reason',
                                     date: I18n.l(user.suspended_till, format: :date_only),
-            reason: Rack::Utils.escape_html(user.suspend_reason)
-          ))
+                                    reason: Rack::Utils.escape_html(user.suspend_reason))
+          expect(response.status).to eq(200)
+          expect(response.parsed_body['error']).to eq(expected_message)
+        end
+
+        it 'when suspended forever should return an error without suspended till date' do
+          user.suspended_till = 101.years.from_now
+          user.suspended_at = Time.now
+          user.save!
+          StaffActionLogger.new(user).log_user_suspend(user, "<strike>banned</strike>")
+
+          post "/session.json", params: {
+            login: user.username, password: 'myawesomepassword'
+          }
+
+          expected_message = I18n.t('login.suspended_with_reason_forever', reason: Rack::Utils.escape_html(user.suspend_reason))
+          expect(response.parsed_body['error']).to eq(expected_message)
         end
       end