diff --git a/config/locales/client.en.yml b/config/locales/client.en.yml
index 83368513068..d9a2b2af7d6 100644
--- a/config/locales/client.en.yml
+++ b/config/locales/client.en.yml
@@ -1036,7 +1036,7 @@ en:
 
       complete_username_not_found: "No account matches the username <b>%{username}</b>"
       complete_email_not_found: "No account matches <b>%{email}</b>"
-      help: "Please contact site administrator."
+      help: "<p>Email not arriving? Be sure to check your spam folder first.</p><p>Not sure which email address you used? Enter an email address and we’ll let you know if it exists here.</p><p>If you no longer have access to the email address on your account, please contact <a href='/about'>our helpful staff.</a></p>."
       button_ok: "OK"
       button_help: "Help"
     login: