diff --git a/config/locales/server.en.yml b/config/locales/server.en.yml
index 1841c21b9cb..32dc14af965 100644
--- a/config/locales/server.en.yml
+++ b/config/locales/server.en.yml
@@ -1470,22 +1470,23 @@ en:
       text_body_template: |
         We're sorry, but your email message to %{destination} (titled %{former_title}) didn't work.
 
-        There is no known account with this email address. Try sending from a different email address, or contact a staff member.
+        There is no known user account with this email address. Try sending from a different email address, or contact a staff member.
 
     email_reject_empty:
       subject_template: "Email issue -- No Content"
       text_body_template: |
         We're sorry, but your email message to %{destination} (titled %{former_title}) didn't work.
 
-        We couldn't find any content in the email. Make sure that you wrote something at the top of the email - we can't parse inline replies.
-        If you're getting this and you did include content, try again with HTML content included in your email (not just plain text only).
+        We couldn't find any content in the email. Make sure your reply is at the top of the email -- we can't process inline replies.
+
+        If you're getting this and you _did_ include content, try again with HTML content included in your email (not just plain text only).
 
     email_reject_parsing:
       subject_template: "Email issue -- Content unrecognized"
       text_body_template: |
         We're sorry, but your email message to %{destination} (titled %{former_title}) didn't work.
 
-        We couldn't find where your reply was in the email. **Make sure to write your entire reply at the top of the email** -- everything below the start of the replied-to message is discarded.
+        We couldn't find your reply in the provided email. **Make sure your reply is at the top of the email** -- we can't process inline replies.
 
     email_reject_post_error:
       subject_template: "Email issue -- Posting error"
@@ -1517,7 +1518,7 @@ en:
       text_body_template: |
         We're sorry, but your email message to %{destination} (titled %{former_title}) didn't work.
 
-        None of the destination addresses are recognized by the forum. Please make sure that the forum is in the To: line (not CC or BCC), and that you are sending to the email address provided by the forum administrators.
+        None of the destination addresses are recognized. Please make sure that the site address is in the To: line (not Cc: or Bcc:), and that you are sending to the correct email address provided by staff.
 
     email_error_notification:
       subject_template: "Email issue -- POP authentication error"