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We were using the internal UID of the channel in the hint, which would then fail to match any 'channel' configs in Discourse (which use the human-friendly `#channel` format). This was causing automatic threading for transcripts to fail.
Chat Integration Plugin
Integrate your chat system of choice with Discourse.
For more information, please see: https://meta.discourse.org/t/chatroom-integration-plugin-discourse-chat-integration/66522
Description
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