diff --git a/javascripts/discourse/components/user-card-static.js b/javascripts/discourse/components/user-card-static.js
index ce41bc9..0cf2847 100644
--- a/javascripts/discourse/components/user-card-static.js
+++ b/javascripts/discourse/components/user-card-static.js
@@ -1,5 +1,6 @@
 import { action } from "@ember/object";
 import UserCardContents from "discourse/components/user-card-contents";
+import discourseComputed from "discourse/lib/decorators";
 
 export default class UserCardStaticContents extends UserCardContents {
   layoutName = "components/user-card-contents";
@@ -13,6 +14,13 @@ export default class UserCardStaticContents extends UserCardContents {
   willDestroyElement() {}
   keyUp() {}
 
+  @discourseComputed("user.last_seen_at")
+  contentHidden(lastSeenAt) {
+    // we don't have the full user data available
+    // so if last_seen_at is missing, treat the profile as hidden
+    return !lastSeenAt;
+  }
+
   // need to override this to work with the loading slider
   @action
   handleShowUser() {
diff --git a/javascripts/discourse/initializers/user-card-directory.js b/javascripts/discourse/initializers/user-card-directory.js
index 2e8ffb6..00ed15e 100644
--- a/javascripts/discourse/initializers/user-card-directory.js
+++ b/javascripts/discourse/initializers/user-card-directory.js
@@ -90,16 +90,26 @@ export default {
                   // Each user card expects its own promise
                   // Rather than making a separate AJAX request for each
                   // We re-use the `user-cards.json` promise, and manipulate the data
-                  const convertedPromise = promise.then((data) => {
+                  promise.then((data) => {
                     // Find the correct user from users, and put it in the user attribute
+                    const foundUser = data.users?.find(
+                      (u) => u.id === uc.user.id
+                    );
+
+                    // cover disabled or inactive profiles
+                    if (!foundUser) {
+                      uc.set("loading", false);
+                      return;
+                    }
+
                     // Use Object.assign to avoid contaminating the source object
-                    return Object.assign({}, data, {
-                      user: data.users.find((u) => u.id === uc.user.id),
-                    });
+                    const convertedPromise = Promise.resolve(
+                      Object.assign({}, data, { user: foundUser })
+                    );
+                    uc.user
+                      .findDetails({ existingRequest: convertedPromise })
+                      .finally(() => uc.set("loading", false));
                   });
-                  return uc.user
-                    .findDetails({ existingRequest: convertedPromise })
-                    .finally(() => uc.set("loading", false));
                 });
               }