[role="xpack"] [testenv="gold"] [[watcher-troubleshooting]] == Troubleshooting {watcher} [subs="attributes"] ++++ <titleabbrev>Troubleshooting</titleabbrev> ++++ [discrete] === Dynamic mapping error when trying to add a watch If you get the _Dynamic Mapping is Disabled_ error when you try to add a watch, verify that the index mappings for the `.watches` index are available. You can do that by submitting the following request: [source,console] -------------------------------------------------- GET .watches/_mapping -------------------------------------------------- // TEST[setup:my_active_watch] If the index mappings are missing, follow these steps to restore the correct mappings: . Stop the Elasticsearch node. . Add `xpack.watcher.index.rest.direct_access : true` to `elasticsearch.yml`. . Restart the Elasticsearch node. . Delete the `.watches` index: + -- [source,console] -------------------------------------------------- DELETE .watches -------------------------------------------------- // TEST[skip:index deletion] -- . Disable direct access to the `.watches` index: .. Stop the Elasticsearch node. .. Remove `xpack.watcher.index.rest.direct_access : true` from `elasticsearch.yml`. .. Restart the Elasticsearch node. [discrete] === Unable to send email If you get an authentication error indicating that you need to continue the sign-in process from a web browser when Watcher attempts to send email, you need to configure Gmail to https://support.google.com/accounts/answer/6010255?hl=en[Allow Less Secure Apps to access your account]. If you have two-step verification enabled for your email account, you must generate and use an App Specific password to send email from {watcher}. For more information, see: - Gmail: https://support.google.com/accounts/answer/185833?hl=en[Sign in using App Passwords] - Outlook.com: http://windows.microsoft.com/en-us/windows/app-passwords-two-step-verification[App passwords and two-step verification] [discrete] === {watcher} not responsive Keep in mind that there's no built-in validation of scripts that you add to a watch. Buggy or deliberately malicious scripts can negatively impact {watcher} performance. For example, if you add multiple watches with buggy script conditions in a short period of time, {watcher} might be temporarily unable to process watches until the bad watches time out.