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docs: create Issue and Pull Request markdown doc, explaining automatic locking policy (#32405) 

PR Close #32405
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Joey Perrott 2019-08-29 09:29:55 -07:00 committed by Matias Niemelä
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<a name="conversation-locking"></a>
# Automatic conversation locking
Closed issues and pull requests are locked automatically after 30 days of inactivity.
## I want to comment on a locked conversation, what should I do?
When an issue has been closed and inactive for over 30 days, the original context is likely outdated.
If you encounter a similar or related issue in the current version, please open a new issue and
provide up-to-date reproduction instructions.
## Why lock conversations?
Automatically locking closed, inactive issues guides people towards filing new issues with updated
context rather than commenting on a "resolved" issue that contains out-of-date or unrelated
information. As an example, someone may comment "I'm still having this issue", but without
providing any of the additional information the team needs to investigate.