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+## Support Guidelines
+
+The SPFx web part samples repository is maintained by the [Patterns and Practices](https://aka.ms/m365pnp) team and the community, who all volunteer their time. 
+
+We track bugs, user questions, suggestions and sample requests through [GitHub issues](https://github.com/pnp/sp-dev-fx-webparts/issues). 
+
+Please help out as you can in response to issues and user questions.
+
+## Disclaimer
+
+**ALL SAMPLE CODE IN THIS REPOSITORY IS PROVIDED *AS IS* WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT.**
+
+## Have issues or questions?
+
+Please use following logic on submitting your questions or issues to right location to ensure that they are noticed and addressed as soon as possible.
+
+* You have general question or challenge with SPFx - use [sp-dev-docs repository issue list](https://github.com/SharePoint/sp-dev-docs/issues).
+* You have issue on specific web part or sample - use [issue list in this repository](https://github.com/pnp/sp-dev-fx-webparts/issues).
+
+#### How to report a bug
+We use GitHub to track issues. To report a bug, [open a new issue](https://github.com/pnp/sp-dev-fx-webparts/issues/new/choose). Please include
+all the information that might be relevant, including instructions for reproducing the bug. Make sure to read up on [how to create good issues](https://github.com/pnp/sp-dev-fx-webparts/wiki/How-to-Create-Good-Issues) to get your issue resolved faster.
+
+#### Where can I ask for help?
+We use GitHub issues to support user questions. To ask a question, [open a new issue](https://github.com/pnp/sp-dev-fx-webparts/issues/new/choose) and select the question template. 
+
+#### How to submit changes
+Please see our [Contributing Guidance](https://github.com/pnp/sp-dev-fx-webparts/blob/master/.github/CONTRIBUTING.md).
+
+#### How to request an enhancement
+We use GitHub issues to support user suggestions. To request an enhanced, [open a new issue](https://github.com/pnp/sp-dev-fx-webparts/issues/new/choose) and select the suggestion template. 
+
+#### How to request an sample request
+We use GitHub issues to support sample request. To request a new sample, [open a new issue](https://github.com/pnp/sp-dev-fx-webparts/issues/new/choose) and select the sample request template.