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Merge pull request #311 from opensearch-project/dashboards-troubleshooting 

Added note about characters not loading
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Keith Chan 2021-12-03 13:57:38 -08:00 committed by GitHub
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_dashboards/reporting.md
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@ -55,3 +55,7 @@ This problem can occur for two reasons:
- You don't have the correct version of `headless-chrome` to match the operating system on which OpenSearch Dashboards is running. Download the correct version [here](https://github.com/opensearch-project/dashboards-reports/releases/tag/chromium-1.12.0.0).
- You're missing additional dependencies. Install the required dependencies for your operating system from the [additional libraries](https://github.com/opensearch-project/dashboards-reports/blob/main/dashboards-reports/rendering-engine/headless-chrome/README.md#additional-libaries) section.
### Characters not loading in reports
You might encounter an issue where UTF-8 encoded characters look fine in your browser, but they don't load in your generated reports because you're missing the required font dependencies. Install the [font dependencies](https://github.com/opensearch-project/dashboards-reports#missing-font-dependencies), and then generate your reports again.