packer-cn/vendor/github.com/linode/linodego/support.go

89 lines
2.4 KiB
Go

package linodego
import (
"context"
"fmt"
"time"
)
// Ticket represents a support ticket object
type Ticket struct {
ID int `json:"id"`
Attachments []string `json:"attachments"`
Closed *time.Time `json:"-"`
Description string `json:"description"`
Entity *TicketEntity `json:"entity"`
GravatarID string `json:"gravatar_id"`
Opened *time.Time `json:"-"`
OpenedBy string `json:"opened_by"`
Status TicketStatus `json:"status"`
Summary string `json:"summary"`
Updated *time.Time `json:"-"`
UpdatedBy string `json:"updated_by"`
}
// TicketEntity refers a ticket to a specific entity
type TicketEntity struct {
ID int `json:"id"`
Label string `json:"label"`
Type string `json:"type"`
URL string `json:"url"`
}
// TicketStatus constants start with Ticket and include Linode API Ticket Status values
type TicketStatus string
// TicketStatus constants reflect the current status of a Ticket
const (
TicketNew TicketStatus = "new"
TicketClosed TicketStatus = "closed"
TicketOpen TicketStatus = "open"
)
// TicketsPagedResponse represents a paginated ticket API response
type TicketsPagedResponse struct {
*PageOptions
Data []Ticket `json:"data"`
}
func (TicketsPagedResponse) endpoint(c *Client) string {
endpoint, err := c.Tickets.Endpoint()
if err != nil {
panic(err)
}
return endpoint
}
func (resp *TicketsPagedResponse) appendData(r *TicketsPagedResponse) {
resp.Data = append(resp.Data, r.Data...)
}
// ListTickets returns a collection of Support Tickets on the Account. Support Tickets
// can be both tickets opened with Linode for support, as well as tickets generated by
// Linode regarding the Account. This collection includes all Support Tickets generated
// on the Account, with open tickets returned first.
func (c *Client) ListTickets(ctx context.Context, opts *ListOptions) ([]Ticket, error) {
response := TicketsPagedResponse{}
err := c.listHelper(ctx, &response, opts)
if err != nil {
return nil, err
}
return response.Data, nil
}
// GetTicket gets a Support Ticket on the Account with the specified ID
func (c *Client) GetTicket(ctx context.Context, id int) (*Ticket, error) {
e, err := c.Tickets.Endpoint()
if err != nil {
return nil, err
}
e = fmt.Sprintf("%s/%d", e, id)
r, err := coupleAPIErrors(c.R(ctx).
SetResult(&Ticket{}).
Get(e))
if err != nil {
return nil, err
}
return r.Result().(*Ticket), nil
}