PEP: 3
Title: Guidelines for Handling Bug Reports
Version: $Revision$
Last-Modified: $Date$
Author: jeremy@alum.mit.edu (Jeremy Hylton)
Status: Active
Type: Informational
Created: 25-Sep-2000
Post-History:

Introduction

    This PEP contains guidelines for handling bug reports to the
    Python project on SourceForge[1].  Still to be done is to collect
    a list of people willing to handle bug reports and their areas of
    expertise.

    These are guidelines for the developers of Python, not the
    submitters of bugs.  Those are at 

        http://docs.python.org/lib/reporting-bugs.html

    (though this hardly seems the best place).


Guidelines

    1. Make sure the bug category and bug group are correct.  If they
       are correct, it is easier for someone interested in helping to
       find out, say, what all the open Tkinter bugs are.

    2. If it's a minor feature request that you don't plan to address
       right away, add it to PEP 42 or ask the owner to add it for
       you.  If you add the bug to PEP 42, mark the bug as "feature
       request", "later", and "closed"; and add a comment to the bug
       saying that this is the case (mentioning the PEP explicitly).

       XXX do we prefer the feature request tracker or PEP 42?

    3. Assign the bug a reasonable priority.  We don't yet have a
       clear sense of what each priority should mean, except than 9 is
       highest and 1 is lowest.  One rule, however, is that bugs with
       priority seven or higher must be fixed before the next release.

    4. If a bug report doesn't have enough information to allow you to
       reproduce or diagnose it, ask the original submitter for more
       information.  If the original report is really thin and your
       email doesn't get a response after a reasonable waiting period,
       you can close the bug.

    5. If you fix a bug, mark the status as "Fixed" and close it.  In
       the comments, include the CVS revision numbers of the
       affected files.  In the CVS checkin message, include the
       SourceForge bug number *and* a normal description of the
       change.

    6. If you are assigned a bug that you are unable to deal with,
       assign it to someone else if you think they will be able to
       deal with it, otherwise it's probably best to unassign it.


References

    [1] http://sourceforge.net/projects/python