168 lines
6.3 KiB
PHP
168 lines
6.3 KiB
PHP
<?php
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/*+********************************************************************************
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* The contents of this file are subject to the vtiger CRM Public License Version 1.0
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* ("License"); You may not use this file except in compliance with the License
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* The Original Code is: vtiger CRM Open Source
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* The Initial Developer of the Original Code is vtiger.
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* Portions created by vtiger are Copyright (C) vtiger.
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* All Rights Reserved.
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********************************************************************************/
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$mod_strings = array(
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'LBL_MODULE_NAME' => 'Trouble Tickets',
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'LBL_GROUP' => 'Group',
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'LBL_ACCOUNT_NAME' => 'Organisation Name',
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'LBL_CONTACT_NAME' => 'Contact Name',
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'LBL_SUBJECT' => 'Subject: ',
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'LBL_NEW_FORM_TITLE' => 'New Ticket',
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'LBL_DESCRIPTION' => 'Description',
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'NTC_DELETE_CONFIRMATION' => 'Are you sure you want to delete this record?',
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'LBL_CUSTOM_FIELD_SETTINGS' => 'Custom Field Settings:',
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'LBL_PICKLIST_FIELD_SETTINGS' => 'Picklist Field Settings:',
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'Leads' => 'Lead',
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'Accounts' => 'Organisation',
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'Contacts' => 'Contact',
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'Opportunities' => 'Opportunity',
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'LBL_CUSTOM_INFORMATION' => 'Custom Information',
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'LBL_DESCRIPTION_INFORMATION' => 'Description Information',
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'LBL_ACCOUNT' => 'Organisation',
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'LBL_OPPURTUNITY' => 'Oppurtunity',
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'LBL_PRODUCT' => 'Product',
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'LBL_COLON' => ':',
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'LBL_TICKET' => 'Ticket',
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'LBL_CONTACT' => 'Contact',
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'LBL_STATUS' => 'Status',
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'LBL_ASSIGNED_TO' => 'Assigned To',
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'LBL_FAQ' => 'FAQ',
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'LBL_VIEW_FAQS' => 'View FAQs',
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'LBL_ADD_FAQS' => 'Add FAQs',
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'LBL_FAQ_CATEGORIES' => 'FAQ Categories',
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'LBL_PRIORITY' => 'Priority',
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'LBL_CATEGORY' => 'Category',
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'LBL_ANSWER' => 'Answer',
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'LBL_COMMENTS' => 'COMMENTS',
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'LBL_AUTHOR' => 'Author',
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'LBL_QUESTION' => 'Question',
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'LBL_ATTACHMENTS' => 'Attachments',
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'LBL_NEW_ATTACHMENT' => 'New Attachment',
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'LBL_SEND_MAIL' => 'Send Mail',
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'LBL_CREATED_DATE' => 'Created Date',
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'LBL_IS' => 'is',
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'LBL_IS_NOT' => 'is not',
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'LBL_IS_BEFORE' => 'is before',
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'LBL_IS_AFTER' => 'is after',
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'LBL_STATISTICS' => 'Statistics',
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'LBL_TICKET_ID' => 'Ticket Id',
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'LBL_MY_TICKETS' => 'My Tickets',
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'LBL_MY_FAQ' => 'My FAQs',
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'LBL_ESTIMATED_FINISHING_TIME' => 'Estimated Finishing Time',
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'LBL_SELECT_TICKET' => 'Select Ticket',
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'LBL_CHANGE_OWNER' => 'Change Owner',
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'LBL_CHANGE_STATUS' => 'Change Status',
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'LBL_TICKET_TITLE' => 'Title',
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'LBL_TICKET_DESCRIPTION' => 'Description',
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'LBL_TICKET_CATEGORY' => 'Category',
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'LBL_TICKET_PRIORITY' => 'Priority',
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'LBL_NEW_TICKET' => 'New Ticket',
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'LBL_TICKET_INFORMATION' => 'Ticket Information',
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'LBL_LIST_FORM_TITLE' => 'Tickets List',
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'LBL_SEARCH_FORM_TITLE' => 'Ticket Search',
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'LBL_CHOOSE_A_VIEW' => 'Choose a View...',
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'LBL_ALL' => 'All',
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'LBL_LOW' => 'Low',
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'LBL_MEDIUM' => 'Medium',
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'LBL_HIGH' => 'High',
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'LBL_CRITICAL' => 'Critical',
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'Assigned To' => 'Assigned To',
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'Contact Name' => 'Contact Name',
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'Priority' => 'Priority',
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'Status' => 'Status',
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'Category' => 'Category',
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'Update History' => 'Update History',
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'Created Time' => 'Created Time',
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'Modified Time' => 'Modified Time',
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'Title' => 'Title',
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'Description' => 'Description',
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'LBL_TICKET_CUMULATIVE_STATISTICS' => 'Ticket Cumulative Statistics:',
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'LBL_CASE_TOPIC' => 'Case Topic',
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'LBL_OPEN' => 'Open',
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'LBL_CLOSED' => 'Closed',
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'LBL_TOTAL' => 'Total',
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'LBL_TICKET_HISTORY' => 'Ticket History',
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'LBL_CATEGORIES' => 'Categories',
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'LBL_PRIORITIES' => 'Priorities',
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'LBL_SUPPORTERS' => 'Supporters',
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'LBL_TICKET_RESOLUTION' => 'Solution Information',
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'Solution' => 'Solution',
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'Add Comment' => 'Add Comment',
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'LBL_ADD_COMMENT' => 'Add Comment',
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'Ticket ID' => 'Ticket ID',
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'Subject' => 'Subject',
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'Severity' => 'Severity',
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'Product Name' => 'Product Name',
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'Related To' => 'Related To',
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'LBL_MORE' => 'More',
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'LBL_TICKETS' => 'Tickets',
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'LBL_CUMULATIVE_STATISTICS' => 'Cumulative Statistics',
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'LBL_CONVERT_AS_FAQ_BUTTON_TITLE' => 'Convert As FAQ',
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'LBL_CONVERT_AS_FAQ_BUTTON_KEY' => 'C',
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'LBL_CONVERT_AS_FAQ_BUTTON_LABEL' => 'Convert As FAQ',
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'Attachment' => 'Attachment',
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'LBL_COMMENT_INFORMATION' => 'Comment Information',
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'Big Problem' => 'Big Problem',
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'Small Problem' => 'Small Problem',
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'Other Problem' => 'Other Problem',
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'Low' => 'Low',
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'Normal' => 'Normal',
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'High' => 'High',
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'Urgent' => 'Urgent',
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'Minor' => 'Minor',
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'Major' => 'Major',
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'Feature' => 'Feature',
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'Critical' => 'Critical',
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'Open' => 'Open',
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'In Progress' => 'In Progress',
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'Wait For Response' => 'Wait For Response',
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'Closed' => 'Closed',
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'Hi' => 'Hi',
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'Dear' => 'Dear',
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'LBL_PORTAL_BODY_MAILINFO' => 'The Ticket is',
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'LBL_DETAIL' => 'the details are: ',
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'LBL_REGARDS' => 'Regards',
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'LBL_TEAM' => 'Help Desk Team',
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'LBL_TICKET_DETAILS' => 'Ticket Details',
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'created' => 'created',
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'replied' => 'replied',
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'reply' => 'There is a reply to',
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'customer_portal' => 'in the "Customer Portal" at vtiger.',
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'link' => 'You can use the following link to view the replies made: ',
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'Thanks' => 'Thanks',
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'Support_team' => 'vtiger Support Team',
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'The comments are' => 'The comments are',
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'Ticket Title' => 'Ticket Title',
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'Re' => 'Re :',
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'LBL_STATUS_CLOSED' => 'Closed',
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'LBL_STATUS_UPDATE' => 'Ticket status is updated as',
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'LBL_COULDNOT_CLOSED' => 'Ticket could not be',
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'LBL_CUSTOMER_COMMENTS' => 'Customer has provided the following additional information to your reply: ',
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'LBL_RESPOND' => 'Kindly respond to above ticket at the earliest.',
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'LBL_SUPPORT_ADMIN' => 'Support Administrator',
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'LBL_RESPONDTO_TICKETID' => 'Respond to Ticket ID',
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'LBL_CUSTOMER_PORTAL' => 'in Customer Portal - URGENT',
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'LBL_LOGIN_DETAILS' => 'Following are your Customer Portal login details: ',
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'LBL_MAIL_COULDNOT_SENT' => 'Mail could not be sent',
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'LBL_USERNAME' => 'User Name: ',
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'LBL_PASSWORD' => 'Password: ',
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'LBL_SUBJECT_PORTAL_LOGIN_DETAILS' => 'Regarding your Customer Portal login details',
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'LBL_GIVE_MAILID' => 'Please give your email address',
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'LBL_CHECK_MAILID' => 'Please check your email address for the Customer Portal',
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'LBL_LOGIN_REVOKED' => 'Your login is revoked. Please contact your admin.',
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'LBL_MAIL_SENT' => 'Email has been sent to your email address with the Customer Portal login details',
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'LBL_ALTBODY' => 'This is the body in plain text for non-HTML mail clients',
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'Ticket No' => 'Ticket No.',
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'Hours' => 'Hours',
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'Days' => 'Days',
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'From Portal' => 'From Portal',
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'HelpDesk ID' => 'Trouble Tickets ID',
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);
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?>
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