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| description | keywords | title |
|---|---|---|
| Recover your Docker Hub account | Docker, docker, registry, security, Docker Hub, authentication, two-factor authentication | Recover your Docker Hub account |
If you have lost your two-factor authentication device and need to access your Docker Hub account, you can gain access to your account using your two-factor authentication recovery code.
Prerequisites
Two-factor authentication is enabled on your Docker Hub account and you have your two-factor authentication recovery code.
If you lose both your 2FA authentication device and recovery code, you may not be able to recover your account. {: .important }
Recover your Docker Hub account with a recovery code
Go through the login process on Docker Hub. When you're asked to enter your two-factor authentication code, click I've lost my authentication device.
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On the next screen, click "I have my recovery code".
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Enter your recovery code.
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Once you have used your recovery code, you will have to re-enable two-factor authentication. See Enabling two-factor authentication on Docker Hub.
Alternative recovery methods
If you have lost access to both your two-factor authentication application and your recovery code, send an email to Docker Hub Support from the primary email associated with your Docker ID for recovery instructions.